| Q. What is DPMSL?
DPMSL is an abbreviation of “Daewoo Pakistan Motorway Service Limited”
Q. What kind of services DPMSL is providing?
DPMSL is providing all kind of basic services, which a commuter can ask for, while traveling on the highway. Our prime facilities are Restaurants, Filling stations, CNG stations, Shops, Repair facilities, Public toilets, Mosque, Parking facility & a lot more…………
Q. Does DPMSL also look after the bus business?
No, it is being run by a separate company.
Q. What is MSA?
MSA stands for 'Motorway Service Area'.
Q. Where MSAs are located ?
Our MSAs are located on Lahore Islamabad Motorway Section (M-2).
Q. How many Motorway Service Areas (MSAs) are being operated by DPMSL ?
All ten (10) MSAs on M-2 are being operated by DPMSL.
Q. What are the distances of service areas from Lahore ?
• MSA Sukheki (North) ~ 92 Km
• MSA Sial (North) ~ 136 KM
• MSA Bhera (North) ~ 197 KM
• MSA Kallar Kahar(North) ~ 241 KM
• MSA Chakri (North) ~ 315 KM
Q. What are the distances of service areas from Rawalpindi ?
• MSA Chakri (South) ~ 43 KM
• MSA Kallar Kahar(South) ~ 118 KM
• MSA Bhera (South) ~ 162 KM
• MSA Sial (South) ~ 223 KM
• MSA Sukheki (South) ~ 267 KM
Q. Do you have a map? Can I download and keep in my car?
Yes, we have a MSA map (JPEG) showing all the locations. You can download it
from here.
Q. How can I convey my suggestions / recommendations to you ?
The motivated staff of our
“Complaint & Suggestion Cell” is at your service all the time. You can adapt various ways to convey your message.
We have provided online feedback facility for prompt action.
Our staff is available 24 hours a day at your service in all MSAs.
Visit our site office to meet the Site Manager & share your suggestions / recommendations with him.
Complaint boxes have been installed at all
prominent places of MSA. Give your valuable comments .
Talk to our customer service officer or fax us
your complaints / suggestions. Our numbers are
Phone: 0423-5858143 Fax: 0423-5888390
Q. Does good restaurants available on MSAs?
Yes, we have number of restaurants (at each MSA), covering the whole motorway. The food we
are offering ranges from quality traditional meals, continental food,
and a wide selection of salads, sandwiches & fast food at our
restaurants.
Q. Does filling stations available at all MSAs ?
Filling station is an integral part of our MSAs (motorway service area). Fuel is readily available at all filling stations 24 hours
a day / 7 days a week.
Q. Does CNG refilling stations available at MSAs ?
Yes, for the commuters of motorway, we have provided CNG refilling facility at our MSAs. When your vehicle needs to be refilled, just visit one of our CNG station located at MSA Sukheki
North / South, MSA Bhera North / South & MSA Chakri North / South.
Q. Does repair facility available at MSAs ?
Malfunctioning of the vehicle is a common phenomenon. No need to get panic while traveling on motorway (M-2). Expert automobile technicians aided by well established workshops &
Tyre shops are there to serve you. If your vehicle creates any problem, just stop at our Work Shop located at nearest MSA (Motorway Service Area). Even break downs are available to your
vehicle to nearest MSA.
Q. Does you charge any amount to park at your service areas?
No, Its free.
Q. Does mosque facility available in all MSAs ?
Yes, we have constructed beautiful mosques at all MSAs
(Motorway Service Area). All mosques are ideally located at the left side of the service area entrance. Qualified Imam offer prayer five times a day at all mosques.
Q. Do you provide hotel / motel facility at your MSAs ?
No, Currently we are not providing this facility, but soon it will be available
Q. What is the service timing of your facilities ?
We remain open & at your service 24 hours a day, 7 days a week & 365 days a year.
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